FAQ

🌍 Shipping & Delivery Information

  • Free Shipping Worldwide – We offer free delivery on all orders, both within India and internationally.

  • Delivery Timelines:

    • India: 1–5 business days (Standard Shipping)

    • International: 2–10 business days (Standard Shipping)

  • Express Shipping: Currently not available in India or abroad.

  • Order Tracking: A tracking link will be shared via email/SMS once your package is shipped.

❓ Frequently Asked Questions (FAQs)

1. Do you ship internationally?
Yes, we ship worldwide with free delivery.

2. How long does delivery take?

  • Within India: 1–5 business days

  • International: 2–10 business days

3. Do I need to pay extra for shipping?
No, shipping is completely free for all orders.

4. Are your jewelry pieces waterproof?
Yes, every piece is 100% waterproof and crafted with stainless steel & 18K gold plating – perfect for daily wear.

5. Will the jewelry tarnish or lose its shine?
No, our jewelry is made with high-quality stainless steel that is tarnish-resistant and designed to last.

6. What happens if my package is damaged in transit?
If your package arrives damaged, please contact us within 48 hours with photos, and we’ll arrange a replacement or refund.

7. Can I return or exchange my jewelry?
We accept returns/exchanges on unused items within 7 days of delivery. Customized or personalized jewelry is non-returnable.

8. Do you offer Cash on Delivery (COD)?
Currently, COD is available only in India. International orders require prepaid payment.

9. Are there any hidden charges?
No. The checkout price is final, with no hidden costs.

10. My package is delayed, what should I do?
Delays may occur due to customs or courier issues. Please reach out to our support team with your tracking ID for assistance.

11. Payment Failure:

In case of payment failure, you'll either receive a refund or an order confirmation within 48 hours. Contact us on WhatsApp at +91 8123518816.

Product Related Queries:

  1. Material:

    • Made of premium, tarnish-free stainless steel suitable for daily use.                     

  2. Jewelry Care:

    • Remove before bathing or swimming, avoid soap and sanitizer, store in provided packaging, shield from sunlight and perspiration, clean after each use, and occasionally wipe with a soft cloth.

Contact Information: