FAQ

Shipping Related Queries:

  1. Express Shipping:

    • Yes, we offer express shipping from our Bangalore location at Rs. 400 for overnight delivery across India (24-48 hours). Orders placed on weekends or holidays will be dispatched on the next business day.

  2. Delivery Time:

    • Metropolitan areas: 2-3 working days.
    • Non-metropolitan areas and the rest of India: 3-8 working days.
    • Timeframes are estimates; occasional operating delays may occur.

  3. Shipping Charges:

    • Standard shipping rate will be applicable for all orders at Rs. 80.

  4. Tracking:

    • Once packed, you'll receive a tracking number via WhatsApp/email for real-time updates.

  5. Order Updates and Address Changes:

    • Request modifications within 24 hours of placing your order. Our team will assist, but changes may not be possible due to prompt dispatch efforts.

  6. International Shipping:

    • Yes, we offer international shipping. Contact us on WhatsApp for details. Shipping costs vary, and we accept PayPal for international payments.

  7. Delayed Delivery:

    • Contact our shipping team at contact@owwnit.com or WhatsApp +91 8123518816 for assistance in expediting delivery.

Payment Related Queries:

  1. Payment Options:

    • COD, UPI, MasterCard, Visa credit & debit cards, Amex card, and net banking are accepted.

  2. Payment Failure:

    • In case of payment failure, you'll either receive a refund or an order confirmation within 48 hours. Contact us on WhatsApp at +91 8123518816.

Product Related Queries:

  1. Material:

    • Made of premium, tarnish-free stainless steel suitable for daily use.
    • Charms come with a brass chain with water-resistant material.

  2. Jewelry Care:

    • Remove before bathing or swimming, avoid soap and sanitizer, store in provided packaging, shield from sunlight and perspiration, clean after each use, and occasionally wipe with a soft cloth.

Contact Information: